Audit & Compliance

Helm is built for MSPs that serve healthcare, legal, and financial clients where audit trails and data protection are non-negotiable.

Ephemeral Sessions by Default

Every Helm session runs in a disposable KASM container. When the technician disconnects, the container is destroyed. There is no session data, no cached files, and no residual access on the technician’s device.

This architecture means compliance is a default property — not a configuration you have to enable or a policy you have to enforce.

DLP Audit Logging (Enterprise)

Enterprise plans include detailed Data Loss Prevention audit logging:

Keystroke logging within sessions
Clipboard activity tracking (copy/paste events)
File transfer logging (uploads and downloads)

All DLP logs are stored in Helm Cloud and accessible from the admin portal.

Session Recording (Enterprise)

Enterprise plans support full session recording:

Complete playback of technician sessions
Tied to specific tickets, endpoints, and technician accounts
Stored securely in Helm Cloud with configurable retention policies

Session recordings provide the evidence trail that auditors and compliance officers require.

Exportable Audit Reports

Audit data is exportable from the Helm admin portal:

Filter by technician, client, endpoint, or date range
Export in standard formats for third-party compliance tools
Designed for SOC 2, HIPAA, and other regulatory frameworks

Who This Is For

If your clients operate in regulated industries — healthcare providers, law firms, financial advisors, government contractors — Helm gives you the audit and compliance posture they demand, without adding friction to your technicians’ workflow.